KB5062660: Cumulative update for Windows 11, version 24H2, July 2025. Recall reaches the EEA; Settings and File Explorer fixes
Recall adds snapshot export in the EEA, and Click to Do gains new reading and writing actions. The preview also fixes several Settings, File Explorer, and stability problems.
Does it affect you? Applies to: Devices running Windows 11, version 24H2, on x64 or Arm64. Some features have narrower requirements, including Copilot+ PCs, Snapdragon processors, or an English primary display language.
What changes
Fixes 14 changes
Settings
File Explorer
- The full folder list for the current path is no longer cut off in the More options menu.3
- File operation progress windows appear again when shown from apps.4
-
File Explorer navigation and file opening are no longer slowed by syncing more SharePoint sites.5
The issue could also slow opening the context menu.
- File Explorer Home shows its expected content, including recent files, instead of just one folder.9
Desktop icons
For: People with apps pinned to the desktop
-
An app icon no longer might turn into a white page after the app updates.6
The issue affects apps pinned to the desktop.
Notifications
-
Selecting a Windows notification brings its related app to the foreground as expected.7
The issue could occur with Outlook notifications.
Authentication
For: Devices with specific audit settings
-
The PC no longer might stop responding while changing its machine password in certain setups.8
The issue affects LSASS with specific audit settings.
Graphics
-
External graphics cards connected through Thunderbolt are recognized more reliably.10
Addresses cases where external graphics cards connected through Thunderbolt were not always recognized.
Input
-
Traditional Chinese Changjie input works again after problems with selecting words, the spacebar, or the candidate window.11
The problem could occur after installing KB5062553.
-
Hindi and Marathi phonetic keyboards work correctly again after problems following the previous update.12
The issue could occur after installing KB5062553.
Stability
-
Some devices no longer become unresponsive in rare cases after installing the May 2025 security update and later updates.13
The stability issue occurred in specific scenarios.
Windows Firewall
-
Event Viewer no longer reports the Windows Firewall error that says more data is available.14
Addresses Event 2042 for Windows Firewall with Advanced Security, shown as Config Read Failed.
New features 10 changes
Recall
-
Recall is now available in the European Economic Area. Users there can export snapshots to trusted apps and websites.15
Exporting requires a unique code shown once during initial setup. Users can export snapshots from the last 7 days, 30 days, or all snapshots, or start continuous export. Third-party apps need both the export code and folder path.
-
Recall users worldwide can reset the feature and delete all its saved data.16
The reset button is under Settings > Privacy & Security > Recall & Snapshots > Advanced Settings.
Click to Do
-
A new action lets you practice reading text aloud and get feedback on fluency and pronunciation.17
Requires the free Microsoft Reading Coach app from the Microsoft Store.
-
A new action opens selected text in a focused reading view, with tools for text size, spacing, speech, and word meanings.18
The Read with Immersive Reader action requires the free Microsoft Reading Coach application from the Microsoft Store.
-
A new action can turn recognized text into a draft in Word.19
Use Win + Click on recognized text, then select Draft with Copilot in Word. A Microsoft 365 Copilot subscription is required.
- Click to Do can use recognized email addresses to start a Teams message or schedule a meeting.20
Settings
-
A Settings agent can suggest ways to change settings and, with permission, complete tasks.21
The agent uses AI on the PC. It is rolling out to Snapdragon-powered Copilot+ PCs; AMD and Intel support is coming later. It currently works only when the primary display language is English.
- On PCs without Copilot+, the Settings search box appears at the top center of the app.22
Quick machine recovery
For: Home users and IT administrators
-
When enabled, Quick machine recovery can find and fix widespread problems that stop devices from starting.23
The device enters Windows Recovery Environment, connects to the internet, and can receive a targeted fix through Windows Update. IT admins can enable or customize it through Intune Settings Catalog using RemoteRemediationCSP. It is on by default for home users.
Start menu
-
Admins can apply Start menu pins once, so users can then change their pinned layout.24
A new Boolean option is added to the Configure Start Pins policy. The change can also be applied through the existing configuration service provider.
Improvements 5 changes
Unexpected restart screen
-
The screen shown during an unexpected restart has a clearer layout that helps you return to work faster.25
The redesigned screen keeps technical details visible and uses a black background.
Snap
-
Tips appear when you open Snap by mistake, helping you learn how to arrange app windows.26
Inline messages appear when dragging an app to the upper center of the desktop or hovering over Minimize or Maximize. They include keyboard shortcuts.
Windows Search
-
Windows Search settings are now together on one page in Settings.27
The Search permissions and Searching Windows pages are combined under Settings > Privacy & security > Search.
Input
For: People using the Windows touch keyboard with a controller
-
The touch keyboard's Gamepad layout has better controller navigation and supports PIN sign-in from the lock screen.28
Controller navigation and focus handling are improved for child keys, menus, word suggestions, language switching, and settings. The new gaming keyboard supports controller shortcuts for PIN entry.
Servicing stack
-
The update includes improvements to the component that installs Windows updates.29
Includes servicing stack update KB5064485, build 26100.4765.
Known issues
-
Error events are logged for CertificateServicesClient
Event Viewer might log a CertificateServicesClient error each time the device restarts. It does not affect Windows, and KB5064081 addresses it.30
Workaround status No workaround yetMicrosoft has not published a manual workaround for this issue yet. Monitor release health until a resolving update is available.
Technical details
Data sheet · Security · Downloads · Components Click to collapse or expand
Data sheet
- Released
- 2025-07-22
- Classification
- Updates
- Type
- Cumulative update
- Restart
- Required
- Replaces
- KB5064489, KB5062553, KB5060829, KB5063060
- Replaced by
- KB5063878
| Version | Build | Channel |
|---|---|---|
| 24H2 | 26100.4770 | General availability |
Security
No vulnerabilities are listed for this update.
Downloads (Microsoft Update Catalog)
Updated components
6,357 files changed since the previous update for the same versions.
| Top changed components | Files |
|---|---|
| Settings | 142 |
| Networking | 47 |
| Bluetooth | 45 |
| Printing | 44 |
| Graphics and display | 42 |
| .NET networking | 38 |
| Audio | 34 |
| Security and sign-in | 34 |
| File Explorer and shell | 31 |
| Hyper-V and virtualization | 30 |
| Remote Desktop | 26 |
| Storage and file systems | 26 |
Verified in package: changed files confirm Settings, Authentication, Recall, Quick machine recovery, Windows Search, Input.
Sources
Cited passages from Microsoft's official notes (30)
-
1.
If your PC is set to ‘Do nothing’ when you close the lid (under Settings > System > Power and Battery) and the Settings window is left open when you close the lid, reopening the lid might cause the Settings window to stop responding.
support.microsoft.com -
2.
Settings might stop responding when you try to save Wi-Fi network credentials.
support.microsoft.com -
3.
If you open More options in File Explorer to view the full list of folders for the current path, the dropdown menu might not display completely, making the bottom part inaccessible.
support.microsoft.com -
4.
File operation progress dialogs might stop appearing when displayed from apps.
support.microsoft.com -
5.
Syncing more SharePoint sites to File Explorer might slow performance when navigating folders or opening the context menu. This can also affect how quickly files launch.
support.microsoft.com -
6.
If you have an app pinned to your desktop and it updates, the app icon might not display correctly and instead show a white page.
support.microsoft.com -
7.
When you select a Windows notification, it might not bring the related app to the foreground as expected—for example, this can happen with Outlook notifications.
support.microsoft.com -
8.
This update addresses an issue that affects the Local Security Authority Subsystem Service (LSASS). LSASS might stop responding during machine password changes with specific audit settings.
support.microsoft.com -
9.
File Explorer Home might unexpectedly only display a single folder (for example, Desktop), rather than the expected content with recent files and more.
support.microsoft.com -
10.
An issue where external graphics cards connected through Thunderbolt weren’t always recognized in some cases.
support.microsoft.com -
11.
An issue when using the Microsoft Changjie IME (input method editor) for Traditional Chinese might cause problems such as not being able to form or select words, unresponsive spacebar or blank key, incorrect word output, or a broken candidate window display.
support.microsoft.com -
12.
This update addresses an issue that affects Phonetic input methods, including the Hindi Phonetic Input keyboard and the Marathi Phonetic keyboard, which might not work correctly after installing KB5062553.
support.microsoft.com -
13.
This update addresses an issue observed in rare cases after installing the May 2025 security update and subsequent updates causing devices to experience stability issues.
support.microsoft.com -
14.
This update addresses an issue found in Event Viewer as Event 2042 for Windows Firewall with Advanced Security. The event appears as "Config Read Failed" with the message "More data is available."
support.microsoft.com -
15.
Recall is now available in the European Economic Area (EEA). For more info, see Retrace your steps with Recall. In the EEA, Recall supports exporting snapshots to share with trusted third-party apps and websites.
support.microsoft.com -
16.
For all Recall users worldwide, you can now reset Recall and delete all its data.
support.microsoft.com -
17.
Practice in Reading Coach is a new Click to Do text action that helps you improve reading fluency and pronunciation.
support.microsoft.com -
18.
Read with Immersive Reader is a new text action in Click to Do that displays text in a focused, distraction-free environment.
support.microsoft.com -
19.
With the Draft with Copilot in Word text action, you can quickly turn any recognized text into a full draft.
support.microsoft.com -
20.
Click to Do on Copilot+ PCs now supports actions through Microsoft Teams.
support.microsoft.com -
21.
The new agent in Settings is part of the Copilot+ PC experience and is designed to address one of the most common frustrations: finding and changing settings on your PC.
support.microsoft.com -
22.
On non-Copilot+ PCs, the Settings app now shows the Search box at the top center to make searching easier and more consistent.
support.microsoft.com -
23.
When enabled, it automatically detects and fixes widespread issues on Windows 11 devices using the Windows Recovery Environment (WinRE).
support.microsoft.com -
24.
We are adding a Boolean option to the Configure Start Pins policy to allow admins to apply Start menu pins once.
support.microsoft.com -
25.
A more streamlined interface appears during an unexpected restart. This updated design aligns with Windows 11’s visual style and helps you return to work faster.
support.microsoft.com -
26.
Improvements make it easier to learn and use Snap in Windows 11. Inline messages now appear when you accidentally open the Snap Bar by dragging an app to the upper center of your desktop
support.microsoft.com -
27.
Windows Search settings are now easier to find. Instead of two separate pages for settings (“Search permissions” and “Searching Windows”), you can find everything in one place
support.microsoft.com -
28.
The Gamepad layout of the Windows touch keyboard now includes enhanced controller navigation and improved focus handling for child keys, menus, word suggestions, language switching, and settings.
support.microsoft.com -
29.
This update makes quality improvements to the servicing stack, which is the component that installs Windows updates.
support.microsoft.com -
30.
This issue is addressed in KB5064081.
support.microsoft.com
Checked automatically: 8 of 8 checks passed, 30 quoted passages · compared with Microsoft's page on Oct 20, 2026
- Quotes found in the official pages: passed
- Numbers found in the sources: passed
- Vulnerabilities from the dossier only: passed
- Links to allowed domains only: passed
- Every official change covered: passed
- Readable plain text: passed
- Changes confirmed by the file list: passed
- Sources agree: passed
A second AI read the text against the sources: correctness 5/5, clarity 4/5, completeness 4/5. How we work
Published by The Update Bureau. Written with AI from Microsoft's own documents, checked by rules and a second AI. How we work · Report a mistake