KB5066370: Hotfix update for Exchange Server 2016 CU23, September 2025. Hybrid online archiving resumes for on-premises mailboxes
Restores automatic online archiving for some on-premises mailboxes in hybrid environments. This update is available only to organizations enrolled in Extended Security Updates.
Does it affect you? Applies to: Exchange Server 2016 CU23 servers at organizations enrolled in Extended Security Updates (ESU).
For servers running Cumulative Update 23: each cumulative update gets its own update. Support for this version ended on October 14, 2025: Microsoft releases this update only to organizations enrolled in the Extended Security Update (ESU) program, not through Microsoft Update. The others should move to Exchange Server Subscription Edition. Which version am I on?
What changes
Fix 1 change
Online archiving
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Items configured to move to an online archive are moved automatically again for affected on-premises users in hybrid environments.1
Applies when the archive mailbox is in Exchange Online, the primary mailbox remains on-premises, and the dedicated Exchange Hybrid Application feature is enabled. The affected items have a retention tag configured as
Move to Archive.
Technical details
Data sheet · Security · Downloads · Components Click to collapse or expand
Sources
Cited passages from Microsoft's official notes (1)
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1.
Online archiving fails for on-premises users in hybrid environment
support.microsoft.com
Checked automatically: 8 of 8 checks passed, 1 quoted passage · compared with Microsoft's page on Oct 20, 2026
- Quotes found in the official pages: passed
- Numbers found in the sources: passed
- Vulnerabilities from the dossier only: passed
- Links to allowed domains only: passed
- Every official change covered: passed
- Readable plain text: passed
- Changes confirmed by the file list: passed
- Sources agree: passed
A second AI read the text against the sources: correctness 5/5, clarity 5/5, completeness 5/5. How we work
Published by The Update Bureau. Written with AI from Microsoft's own documents, checked by rules and a second AI. How we work · Report a mistake