The Update BureauKB5077797: Cumulative update for Windows 11, version 23H2, January 2026. Remote Desktop sign-in failures and shutdown restarts get fixes
Some Remote Desktop sign-ins fail, and some Secure Launch devices restart instead of shutting down or hibernating. This out-of-band update addresses both problems.
Does it affect you? Applies to: Devices running Windows 11, version 23H2. The November 10, 2026 end-of-updates date applies to Enterprise and Education editions.
What changes
Fixes 2 changes
Remote Desktop
For: some Remote Desktop users
-
Some users had sign-in failures when connecting through Remote Desktop. This update fixes the issue.1
The issue affected authentication in different Remote Desktop applications on Windows, including Windows App.
Power & Battery
- Some devices with Secure Launch enabled restarted instead of shutting down or entering hibernation. This update fixes the issue.2
Improvement 1 change
Servicing stack
-
The component that installs Windows updates gets a quality improvement.3
Includes the servicing stack update KB5071963, build 22621.6265.
Known issues
-
Some devices with Virtual Secure Mode enabled might fail to shut down or hibernate
Microsoft lists this as a known issue: Some Secure Launch-capable PCs with Virtual Secure Mode enabled restart instead of shutting down or hibernating.4
How to apply the workaround WorkaroundKB5075941 and all updates released after February 10, 2026 fully resolve the issue. An earlier fix in KB5077797 helped some Secure Launch devices.4
-
Apps might become unresponsive when saving files to cloud-based storage
Microsoft lists this as a known issue: Some apps might hang or show errors when opening or saving files in cloud storage. Outlook might hang when its PST files are stored on OneDrive.5
How to apply the workaround WorkaroundKB5078132 addresses this issue.5
Technical details
Data sheet · Security · Downloads · Components Click to collapse or expand
Data sheet
- Released
- 2026-01-17
- Classification
- Updates
- Type
- Cumulative update
- Restart
- Required
- Replaces
-
KB5073455, KB5071417, KB5070312, KB5068865
+46 earlier
KB5067112, KB5066793, KB5065790, KB5065431, KB5064080, KB5066189, KB5063875, KB5062663, KB5062552, KB5060826, KB5060999, KB5062170, KB5058502, KB5058405, KB5055629, KB5058919, KB5055528, KB5053657, KB5053602, KB5052094, KB5051989, KB5050092, KB5050021, KB5048685, KB5046732, KB5046633, KB5044380, KB5044285, KB5043145, KB5043076, KB5041587, KB5041585, KB5040527, KB5040442, KB5039302, KB5039212, KB5037853, KB5037771, KB5036980, KB5036893, KB5035942, KB5035853, KB5034848, KB5034765, KB5034204, KB5034123 - Replaced by
- KB5078132
| Version | Build | Channel |
|---|---|---|
| 23H2 | 22631.6494 | General availability |
Security
No vulnerabilities are listed for this update.
Downloads (Microsoft Update Catalog)
Updated components
44 files changed since the previous update for the same versions.
| Top changed components | Files |
|---|---|
| Secure Boot | 5 |
| Kernel | 2 |
Sources
Cited passages from Microsoft's official notes (5)
-
1.
[Remote Desktop] Fixed: Some users experienced sign-in failures during Remote Desktop connections. This issue affected authentication steps for different Remote Desktop applications on Windows such as the Windows App.
support.microsoft.com -
2.
[Power & Battery] Fixed: Some devices with Secure Launch enabled restart instead of shutting down or entering hibernation.
support.microsoft.com -
3.
This update makes quality improvements to the servicing stack, which is the component that installs Windows updates.
support.microsoft.com -
4.
This issue is fully resolved in Windows updates released on February 10, 2026 (KB5075941), and in all updates released after that date.
support.microsoft.com -
5.
After installing this update, some applications may become unresponsive or encounter unexpected errors when opening files from or saving files to cloud-based storage, such as OneDrive or Dropbox.
support.microsoft.com
Checked automatically: 8 of 8 checks passed, 5 quoted passages · compared with Microsoft's page on Oct 21, 2026
- Quotes found in the official pages: passed
- Numbers found in the sources: passed
- Vulnerabilities from the dossier only: passed
- Links to allowed domains only: passed
- Every official change covered: passed
- Readable plain text: passed
- Changes confirmed by the file list: passed
- Sources agree: passed
A second AI read the text against the sources: correctness 5/5, clarity 4/5, completeness 4/5. How we work
Published by The Update Bureau. Written with AI from Microsoft's own documents, checked by rules and a second AI. How we work · Report a mistake